FAQ

Our truck mounted system generates its own power, which suits most buildings up to three stories high. We only need access to a power point in buildings where entry is via a lift or automatic doors, such as in multi story buildings or shopping centres.

We are able to remove most stains except where they have become colour fast or the original colour has been chemically altered, such as in the case of bleaching or scorching. We will inspect your carpet and upholstery and provide an honest appraisal before commencing work.

Our steam cleaning system is effective at removing most minor pet urine and odour problems from carpet fibres. In situations where the urine has soaked through to the underlay or the floor below, it may be necessary to lift the carpet and treat the layers with a neutralising solution. In some cases it may even be necessary to replace the underlay but in the worst case scenario complete removal of the odour may not be possible.

Regular steam cleaning helps prolong the life of your carpets because residual soil acts as an abrasive which increases wear over time.